Search our site for information to make your travels safer and more enjoyable.
 
  Help
TET Seal Holder's Pledge To The Traveling Public

Travelers are faced with a myriad of alternatives as to transportation, accommodations and other travel related services. Therefore, Trust Earned Travel (TET) Code of Rules and Standards is established to guide those travel service providers who wish to establish themselves as a TET seal holder. This Code of Rules and Standards outlines the seal holder’s its relationship to the traveling public. The seal holder agrees to provide the highest professional, ethical and courteous quality services to the traveling public.

Code 1: A TET seal holder shall never use deceptive practices and shall be guided by: truth, accuracy, honesty, fairness and integrity in its activities.

  • A TET seal holder shall obey all laws and regulations and shall avoid any conduct or activity which would cause unjust harm to others.
  • A TET seal holder shall not engage in any act or omission of a dishonest, deceitful or fraudulent nature in the conduct of business activities.
  • A TET seal holder shall conduct its/his/her dealings in a civil, courteous and professional manner.
Code 2: A TET seal holder shall exercise truth, honesty, integrity and fair dealings with customers.
  • A TET seal holder shall provide complete, accurate and informative materials, agreements, documents, information (print, electronic media, television, radio or otherwise) to its customers and/or to consumers. Informative materials, agreements, documents, information (print, electronic media, television, radio or otherwise) produced and/or utilized by a TET seal holder shall not contain false, misleading or incomplete information.
  • When a TET seal holder utilizes marketing materials and agreements with its customers (print, electronic media, television, radio or otherwise), it shall contain sufficient information to enable the customer to make an informed purchasing decision and which are clear and understandable.
  • A TET seal holder provide communications and information to its customers in a prompt and timely manner.
Code 3: A TET seal holder's relationship with its customers.
  • A TET seal holder will promptly respond to any customer complaints.
  • A TET seal holder will issue agreed upon refunds in a timely manner.
  • A TET seal holder will treat every client transaction confidentially and not disclose any information without permission of the customer, unless required by law.
  • A TET seal holder agrees to work diligently to fairly resolve any complaint or dispute with a customer.

Join TET


Terms of Service
Copyright 2008 Trust Earned Travel
All rights reserved
Traveling Public
Submit An Article:
 Are you a traveler with an interesting story about a geographic area or venue?

Submit an articles to Trust Earned Travel about so that other travelers can learn from your experiences and recommendations; your "do's and don'ts". There is no charge to be published.


Sign Up For Our
Free Newsletter:
 Trust Earned Travel is pleased to offer a free newsletter with informative information on travel related subjects. To subscribe, Click Here.


Travel Businesses
Submit An Article:
 Seal holder businesses are invited to submit an articles for us to publish talking about the benefits of visiting the area that their businesses service.

You will be acknowledged in the article(s). There is no charge for this service.